Winter Falls.jpg
(10 by 10 Workbook Chapter 7 continued)
How to Speak Up When You are Scared to Speak Up
 There isn't any magic.  You just have to summon the courage and do it.  Your fear may be an overreaction in the present left from those days when you were paralyzed with fright as a kid.  These tips may help train you in a wiser way of handling conflict.  If all goes well here, and if you practice in your daily life, you will make some new connections in your neural network, and enjoy the peaceful results in your life.  
 Take your subject seriously, but go lightly and gently.  Be easy to listen to.  Don't attack, belittle, or use sarcasm.  Speak with the hopeful straightforwardness that will bring out the best in both of you.
When it is time to bring up a subject that is important to you, try this:





















 Please stay with me on the subject I brought up.  And your voice has gotten a bit louder, too.  Will you please lower it and speak with less intensity?  You could add in an obvious move to include humor: otherwise I just may have myself a little pout and sit here all day.  Thank you, dear.  Now what ingenious thing were you about to say, my Splendid Dumpling?
 After the discussion thank your mate for being a good sport or playing fair and move on.   Don't take their good will for granted—notice it, appreciate it and warmly let them know.  Thank them whenever they show the progress you had hoped for and if things slip back to the old way, speak up in a few days with the same kind spirit.  Don't let things slide all the way back to zero.  Be graciously, gently persistent.  Working through times like this will leave you feeling great about yourself and closer to your mate.
Defensiveness
 If we love ourselves in a healthy way we can laugh off our minor mistakes and readily apologize for our bigger ones.  We know our strengths and weaknesses, and when a mistake is pointed out to us we can accept it, even if it pinches a little.  Defensiveness is that human tendency to strongly deny or distract when one of our mistakes is revealed.  A person may frantically defend because he doesn't have a sense that most of his flaws are just normal human stuff.  He may (unconsciously) be mortified that he will be exposed as much WORSE than any body else, because he really feels that way about himself.  So we can understand his impulse to justify, minimize, change the subject, or counterattack.  But it sure gums up genuine communication.  Between mates.  Even between friends:
Pete: 
Tyrone:




Pete: 
Tyrone:
Pete:
(very frustrated and speaking angrily)  Ty, you are an hour late picking me up!  I don't even feel like going to the mall now.  Where have you been?
(immediately stiffens)  Look, I had to stop and get gas, and besides we still have an hour and a half before the stores close.  I know you have never been late to anything in your whole life, Perfect Pete.  In fact you deverything right, Perfect Pete.  That's you—Perfect Pete.  (then retreats into a loud silence)
Pete's accusing comments here are not as tactful as they might be, but when Tyrone gets so defensive their interchange becomes paralyzed.   It could quickly become even hotter—or colder.  Both sides feel like they have been wronged and try to communicate that by tossing verbal grenades.  Pete feels exasperated because Tyrone arrived so late, and Tyrone tries to deflect attention from his lateness by objecting to Pete's impatience.  A more positive replay of the episode might sound like this
(upset, but controlled)  Hey, Ty.  Is everything OK?  I thought you were picking me up at 7:00 and it is almost 8:00.  Did I misunderstand the time?
No, you are right.  I'm sorry, I just couldn't get going today.  I felt like I was in slow motion all day long.  I
should have called you.  Then half way here I saw I was almost out of gas, so I had to stop.  If you still want to go to the mall we can, or if you want we can do something else…
(more softly)  Yeah, I guess if we leave right now it will still be worth it…


















 It was up to Tyrone to take responsibility for his lateness and to do what he could to salvage the evening with Pete.  It was easier for Tyrone when Pete was more understanding, but even when Pete was showing exasperation Tyrone would have done better with genuineness than defensiveness.  Tyrone's genuineness was calming, honored Pete's feeling of annoyance and made an opening for the boys to get back to peace and get on with their evening.  
 Even if we have a healthy amount of regard for ourselves, there are days when we can still fall back into pride and defensiveness.  "Oh sure—I have my faults all right—but THAT'S not one of them!"  Oops.  Laugh, redirect, and move on.
 You can likely recall times when you were effective in getting through and having some genuine contact with another person, and times you were not.  Maybe they were defensive, maybe you held back a little from speaking authentically.  Recall some of these:

1 A time I was able to skillfully get through to my mate was:


2  When someone tries to talk to me about a sensitive subject I have   used these defenses:  (tears? anger? silence?)

3  At times I wish people could read my mind so I wouldn’t have to    bring up

4  Some of the defenses that people use that really stump me are

 (scorn? threats? tears? leaving?)

5  Something that means a lot to me but is hard to talk about is

6  Some defenses my mate tends to use are:

7  A time I pretended to agree when I really didn't was:

Living in Gridlock
 I have met couples who avoided genuineness and avoided saying what was real for them for years.  Over time they had the same fights with the same outcomes again and again.  They became isolated even though they were married.  Both partners were hurt, disappointed and bitter, but neither could see the way to fix it.  They may both have fantasized about leaving or having a chance to remarry and try again.  
 Some of these couples had been so hurt and so hurtful for so long that there wasn't much of a marriage left to save.  Even if they said they shared many of the same beliefs and values, there just wasn't much good will left.  No more hope, no more optimism, no more forgiveness.
 Genuineness might have helped in these cases.  That includes the ability to use genuineness skillfully—which takes practice.  If you decide it is too difficult or too scary to sit down and reveal what you really want to your mate you, too, may end up in a loveless gridlock.  If you do not constructively call on your mate to drop his armor and meet you in a more authentic conversation, then you may both lapse into stereotypic roles where the things that matter never get addressed and helped.  Here is a conversation that starts with frustration and alienation, but then has a breakthrough:




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I would like to talk with you about something that is important to me.  Is this a time that you can give me your complete attention and hear me all the way out?  It would mean a lot to me.
    Sound serious and hopeful.
Briefly but definitely affirm the value of your relationship.

I enjoy so much of our life together and I want all to be well with us.  And I am sure this conversation will draw us closer.
State your concern softly, lightly, warmly, considerately. (Both your tone and word choice show peaceful intentions, and may bring out the same in your mate)

Hon, sometimes I feel discouraged and taken for granted here at home.  I think it would help me a lot if you were to thank me more for the chores I do around the house.  I would also like you to notice what I am doing and tell me how good my work looks.  Would you do that for me, please?
I would like a response from you now.  Thank you for listening without interruption.   I will try to match your good will and courtesy, Honey-Darlin’-Sugar.
Listen deeply.  Be open to hearing something from your mate that you hadn't thought of.  As impossible as it sounds, you might learn from your mate, too!
If your mate attacks or defends, gently nudge him back to what you consider the subject at hand.  
My Little Flying Fish, you have a point there, and I will be glad to take it up with you next, or at another time.  But can we finish my subject first?  Thank you.
If your mate becomes difficult—getting loud, sarcastic, taking the subject to ridiculous extremes, or otherwise 'muddying the water,' quietly but definitely interrupt.  Don't permit them to go on and on in an unproductive, unhelpful speech.  
Come on, Hon.  You and I both know that I came to you in sincerity and that you are making this harder when you
     (identify his unhelpful behavior without attacking)
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Let’s Talk a Moment about
Doing Business with Integrity
 In my work, in my book and in any of my communications to you, I will try to be the same person of integrity.  I make every effort to be not only honest, but easy to understand, uncomplicated, predictable.  And definitely trustworthy.  I insist that I carry out the business side of any exchange you and I have with the same love-for-each-other that I write about.  I hold a strong, equal love for your interests and my own.
 So I charge a reasonable price—fair to me, fair to you.  I will only put my name on work that I am sure to be true and helpful.  My relationships with readers and clients are the most important thing.  And my reputation.  Over the years I have charged an amount for my services that is fair and even a little under the going rate.  I try to make my services accessible to as many as possible.  Yet I have to live too, and I can’t exhaust myself.
 I am expecting you to feel loved and well treated even in the value you get from me.  I am used to folks being very satisfied with my work.  Not that I never make mistakes—I do and I take responsibility for them, and then I fix them.  That’s how hurt relationships get to be healed ones.  
 I think you will like doing business with me.  I am fair, and I want you to come away as happy as I am.  Sound like a reasonable place to start?   I am deeply dismayed at the profit-motive world of capitalism, which uses exaggeration and trickery to get folks to buy what they can’t-quite-see.  I refuse any such tactic.  I want you to know what you are getting, and be completely happy with it.  Oh, and pay me for it.
If You Don’t Like the Book…
 If you don’t like the 10 by 10 work book you can have all your money back, including the postage.  You don’t have to send it back.  I am not interested in tricking anyone, or getting people to make impulse purchases.  My book is way too solid for that.   I have written it and offer it with only good will and a sincere desire to help, and I expect that folks will not have any trouble identifying my motives and general level of care and ability.  I only want to help and serve.  My reputation as an honorable man and practitioner is way more important than beating anybody out of $24.  I predict very few returns, but if you want to you can tell me you want it back and I will return it as promptly as I can, with no argument.  I would appreciate your feedback, which might help me clarify some of things I say in future writing.
 At the same time I don’t appreciate being inconvenienced by folks who pay me but then bounce their check, or otherwise don’t simply live up to the terms of our transaction.  Respect yourself enough and hold yourself to the high standard of dealing honestly.  It is the way of love for yourself and for me.

 Hey!  Let’s you and me really try to LIVE this stuff!  And let’s start right here, right now!

(Resentfully complaining) I work so hard for this family and I feel so taken for granted. It's like all you and the kids want me for is to pay for the things you buy.
 (Cold and unsympathetic) Maybe you do work hard, but when you come home you are so demanding and you bark orders at all of us.  We hate to see you come home, and can't wait till you leave again.
(Amazed and shocked at what his wife just said) THAT'S the thanks I get for all I do?  You can't wait till I leave again…?
(Catching herself and calming herself, and deciding to speak in a more genuine way)  Igor, I don't like the way things are, either.  This isn't the life I envisioned when we got married and when the kids were babies.   You DO provide well for us, but we find it hard to be grateful because you are in a bad mood so often.  If feels like we pay a very high price emotionally for all the material things we have.  Can you see how you do that?
(Quieting in response to Vonderina’s softer, less critical approach)  To be honest, I don't see myself that way…
(Remains soft-spoken, and avoids attacking)  Well think about it.  Do you realize how often you come home with a scowl on your face?  When you walk in the door you seem to be mad, and looking for some fault to pounce on.  Could you, instead, come home in a more upbeat mood—and talk in the same tone of voice I am talking to you right now?   Then you could ask the children about their day.  I am sure they want to be closer to you, Igor, but mostly they just fear your anger and want to stay out of your way.  You are very intimidating to the kids.  
(Touched by his wife's sincerity, and joining her in a more reflective mood)  Maybe I am coming across as more mad than happy to be home.  You know, I really look forward to seeing you all—my home is my refuge and I want to be here.  (Wistfully)  The last thing in the world I want to do is scare or drive you all away from me…
(Surprised and saddened by his vulnerable expression)  I wish the kids could see you now, like this.  Not mad, not so sure that you are right about everything.  Now you are the Igor we all really love.
Igor: 
Vonderina: 

Igor: 
Vonderina: 
Igor: 
Vonderina: 
Igor:   
Vonderina: